Strategic Reviews
We undertake strategic reviews that offer an unbiased assessment of your current IT maturity level and areas of improvement to support your business objectives.
Technology Review
An independent technology review (i.e. one free of any bias from an incumbent technology supplier) provides a high level overview of your IT environment. We evaluate your current IT setup in conjunction with your incumbent service providers, talk in plain English to your users about their pain points, skills and experience, and review how these factors are aligned (or mis-aligned) to your business strategy. We can then provide you with an independent assessment of how the use of IT is supporting your business needs, recommend what you can do to improve service delivery to your valued clients, and how best to align your IT function with the business’ longer-term objectives.
System Review
In most people’s minds the simplest solution to a frustration is to replace something with the newest model and nowhere is this more evident than when it comes to your biggest IT systems. Indeed, there are times when this is a valid option, particularly if a system has officially been deemed ‘End of Life’. However, the replacement of a core information system such as a finance or CRM system requires a significant business investment. At this point we would recommend you consider a System Review. This will highlight where the current solution is holding the business back – typically we find that the root cause is one or more of the ‘SSS’ (supplier, system, or staff) and that taking time to repair the relationship with the supplier, or implementing a comprehensive user training plan results in a noticeable improvement and ultimately negates the requirement to implement a new system. On the flip side, if we do find that a new system is the correct decision for the business, then we can of course help you write and run a comprehensive end-to-end selection process that addresses these failings and gives you confidence that the new system will stand up to board level scrutiny in terms of budget and expected business outcomes.